New Zealand Orders
Kolorex offers FREE overnight shipping and delivery of products on orders over $65 within New Zealand. Otherwise we offer $6.50 FLAT rate tracked shipping across NZ, including rural addresses. This applies to physical addresses only. New Zealand orders are sent using NZ Post. Please allow an extra day for orders placed over the weekends or public holidays or for delivery to rural addresses.
We ship on Monday, Tuesday, Thursday and Friday mornings, except for statutory holidays.
We will bear the risk of loss or damage to the products until such time as they have been delivered. After this point the risk passes to the purchaser.
If we accept that a product was not delivered, or that products delivered were spoiled or damaged when delivered, we will replace the affected products or issue a refund for the amount paid for the products.
You acknowledge and agree that:
- Quoted delivery times are estimates only;
- Delivery to rural addresses may take longer than the time indicated, and some delivery options may not be available; and
- To the extent permitted by law we will not be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the product order or subscription not being fulfilled or the products not being delivered within the anticipated.